Refund Policy
A legal disclaimer
Refund Policy Legal Disclaimer: Refunds for services provided by ThyroPop Plumbing Exerpia Inc. are issued at our sole discretion and may be subject to administrative fees. Refunds will only be considered for services canceled with at least 24 hours’ notice or in cases where we are unable to fulfill the service as promised. No refunds will be issued for services already rendered or for partial work completed. By using our services, you agree that any refund requests must be submitted in writing and are subject to our review and approval. Our liability is strictly limited to the amount paid for the specific service provided. For refund inquiries, please contact us at info@exerpia.store or 1(866)988-8417.
Refund Policy - the basics
At ThyroPop Plumbing Exerpia Inc., we strive to provide top-quality services and ensure customer satisfaction. Having said that, refunds are issued at our sole discretion and are only considered in cases where services are canceled with sufficient notice (typically 24 hours) or when we cannot deliver the promised service. Refunds are not provided for work that has already been performed or partially completed. All refund requests must be submitted in writing and are subject to management approval. Refunds, if granted, will not exceed the amount paid for the specific service. For refund inquiries, please contact us at info@exerpia.store or 1(866)988-8417.
What to include in the Refund Policy
✅ Introduction/Statement of Purpose
A clear statement that you value your customers and aim to provide excellent service, but refunds may be considered under certain conditions.
✅ Eligibility for Refunds
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Explain when a refund might be issued (e.g. cancellations with 24 hours’ notice, inability to fulfill service).
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State that refunds are at the company's discretion.
✅ Non-Refundable Situations
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Clearly outline services that are non-refundable (e.g. completed services, partial work, late cancellations).
✅ Refund Request Process
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Require that refund requests be submitted in writing.
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State how to submit (email, phone, mail).
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Optional: Include a time frame for submitting a request (e.g. within 7 days of service).
✅ Refund Amounts
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Specify that refunds won’t exceed the amount paid for the specific service.
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Mention that administrative fees may apply (optional).
✅ Limit of Liability
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Clarify that your liability is limited to the amount paid and that you’re not liable for indirect or consequential damages.
✅ Contact Information
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Email, phone number, and mailing address for refund requests or questions.
✅ Changes to the Policy
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Reserve the right to update the policy at any time.